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“I was able to rebalance my headcount on my support,” Salesforce CEO Marc Benioff said during The Logan Bartlett Show when talking about the impact of the company’s agentic AI platform. “I’ve reduced it from 9,000 heads to about 5,000 because I need less heads.”
[Link: Marc Benioff says Salesforce has cut 4,000 roles in support because of AI agents | https://www.businessinsider.com/marc-benioff-says-salesforce-cut-4000-roles-because-of-agents-2025-9 | Business Insider]